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Support Article

Security best practices.

Learn simple ways to protect your Korla account, your workspace, and the business information you manage inside the platform.

5 min read Account safety Workspace protection

Security overview

Korla is designed to help you organize business operations, but your account security also depends on safe login habits, careful access management, and thoughtful handling of workspace data.

These best practices can help reduce risk and protect the information connected to your business.

Security is shared responsibility.

Korla works to protect the platform, while you help protect your account by using secure passwords, limiting access, and reporting anything suspicious.

1. Use strong passwords

Your password is one of the first lines of protection for your Korla account. Use a password that is unique, hard to guess, and not reused across other websites.

Use a unique password: do not reuse passwords from email, banking, or other tools.
Make it long: longer passwords are usually stronger than short complex ones.
Avoid obvious details: do not use birthdays, business names, or common phrases.
Use a password manager: store passwords securely instead of saving them in notes.

2. Protect account access

Only access Korla from trusted devices and networks whenever possible. Avoid signing in from shared or public devices unless absolutely necessary.

01

Use a trusted device

Sign in from a device you own or control, especially when working with sensitive business information.

02

Log out when finished

If you are on a shared computer or public device, log out before walking away.

03

Keep your email secure

Your email may be used for account recovery or important notices, so protect it with a strong password too.

3. Safeguard workspace data

Your Korla workspace may contain operational information, client details, project notes, reports, invoices, or internal business records.

Be intentional about what you upload, who can view it, and whether it belongs in your workspace.

Only add what you need.

Avoid adding unnecessary sensitive information. Keep workspace content focused on what supports your operations.

4. Manage team access carefully

If team access is available in your workspace, only invite people who need access to help operate the business.

Review access regularly, especially when a team member, contractor, or collaborator no longer needs to work inside your workspace.

Invite intentionally: only give access to people who need it.
Review permissions: make sure each person has the right level of access.
Remove old users: update access when roles or relationships change.
Protect admin access: keep owner/admin access limited.

5. Report suspicious activity

If you notice anything unusual, such as unexpected account changes, login issues, unfamiliar workspace activity, or messages you did not send, contact Korla support.

01

Change your password

If you suspect someone else may have access, update your password as soon as possible.

02

Check workspace activity

Review recent changes or activity if that information is available in your account.

03

Contact support

Email support@korla.co and include the email address connected to your Korla account.

6. Daily security habits

Simple habits can make a major difference in protecting your business systems.

Keep your browser and device updated.
Avoid clicking suspicious links or attachments.
Do not share your login credentials with anyone.
Review who has access to business tools regularly.

Need security help?

If you believe your account, workspace, or business information may be at risk, contact Korla support so we can help review the issue.

✦ Korla Support

How can we help?

Submit your support request below and our team will help you with account access, dashboard setup, billing questions, workspace issues, or anything else you need inside Korla.

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