Security overview
Korla is designed to help you organize business operations, but your account security also depends on safe login habits, careful access management, and thoughtful handling of workspace data.
These best practices can help reduce risk and protect the information connected to your business.
Security is shared responsibility.
Korla works to protect the platform, while you help protect your account by using secure passwords, limiting access, and reporting anything suspicious.
1. Use strong passwords
Your password is one of the first lines of protection for your Korla account. Use a password that is unique, hard to guess, and not reused across other websites.
2. Protect account access
Only access Korla from trusted devices and networks whenever possible. Avoid signing in from shared or public devices unless absolutely necessary.
Use a trusted device
Sign in from a device you own or control, especially when working with sensitive business information.
Log out when finished
If you are on a shared computer or public device, log out before walking away.
Keep your email secure
Your email may be used for account recovery or important notices, so protect it with a strong password too.
3. Safeguard workspace data
Your Korla workspace may contain operational information, client details, project notes, reports, invoices, or internal business records.
Be intentional about what you upload, who can view it, and whether it belongs in your workspace.
Only add what you need.
Avoid adding unnecessary sensitive information. Keep workspace content focused on what supports your operations.
4. Manage team access carefully
If team access is available in your workspace, only invite people who need access to help operate the business.
Review access regularly, especially when a team member, contractor, or collaborator no longer needs to work inside your workspace.
5. Report suspicious activity
If you notice anything unusual, such as unexpected account changes, login issues, unfamiliar workspace activity, or messages you did not send, contact Korla support.
Change your password
If you suspect someone else may have access, update your password as soon as possible.
Check workspace activity
Review recent changes or activity if that information is available in your account.
Contact support
Email support@korla.co and include the email address connected to your Korla account.
6. Daily security habits
Simple habits can make a major difference in protecting your business systems.